Data Protection

Eg22's Privacy Policy — Your data, our responsibility

Everything about how your personal information is collected, used, and protected at eg22 is laid out here, openly and honestly. We believe transparency is the foundation of trust.

Last Updated: January 2026
Our commitment
Your information is never sold to third parties
Fully secured with SSL encryption
Right to Erasure Reserved
24/7 Data Protection Monitoring

Why is your information safe with eg22?

Our 6 core pillars of protection

SSL encryption protection

Every transaction and piece of data you submit is secured with 256-bit SSL encryption. No one can intercept or access your sensitive information.

Your Data Is Never Sold

Eg22 never sells your personal information to marketers or third parties. Your privacy is not a product to us.

KYC verification system

KYC information collected to verify your identity is used solely for security purposes. It also helps keep your account protected.

Secure Data Storage

All data is stored on encrypted servers. Regular security audits are conducted to ensure database integrity.

Right to Delete Your Data

You may request deletion of your personal information at any time. We will honor such requests to the extent permitted by law.

Policy Change Notifications

We will notify you in advance of any changes to this privacy policy. No changes will be imposed on you without prior notice.

Important Notice: By using the eg22 platform, you are considered to have read and agreed to this privacy policy. We will notify you in advance of any changes.

0Introduction

Eg22 (eg22.vip) is a trusted online gaming platform built for players in Bangladesh. We understand that when you play with us, you're entrusting us with your personal information — and honoring that trust is our highest priority.

This privacy policy ("Policy") explains what information eg22 collects, why it's collected, how it's used, and how your data is kept secure. This policy has been drafted in accordance with applicable data protection laws in Bangladesh and international best practices.

This privacy policy applies only to the eg22.vip website and mobile app. Third-party links are governed by their own respective policies.


01What information we collect

Eg22 only collects information that is necessary. We never ask for excessive or irrelevant personal data. See the categories of information we collect below.

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification & age confirmation
Contact Information Mobile number, email address Account security & notifications
Financial information Mobile banking number, transaction history Deposit & Withdrawal Process
Gaming activity Game history, betting patterns Responsible Gaming Monitoring
Device Information IP address, browser, device model Security & Fraud Prevention
Cookie data Session cookies, preference cookies Improving User Experience

Important: eg22 never collects or stores your full payment card number, CVV, or PIN.


02How Your Information Is Used

Eg22 uses collected data solely for specified purposes. We never use your information for any other purpose without your consent.

  • Account management: Information is used for registration verification, login security, and account management.
  • Payment Processing: Financial information is used to process deposits and send withdrawals.
  • Fraud Prevention: Device information is used to detect suspicious activity and keep your account secure.
  • Legal obligations: This information is retained to ensure compliance with AML (Anti-Money Laundering) and KYC regulations.
  • Customer service: Your information is used to resolve issues and provide support.
  • Service Improvement: Usage patterns are analyzed to improve your gaming experience.
  • Responsible Gaming: Data is used to identify unusual gaming patterns and provide assistance to players.

03Data Sharing & Third Parties

Eg22 never sells your personal information. In certain circumstances, limited data may be shared with trusted third parties — who are strictly required to uphold our privacy standards.

  • Payment Providers: bKash, Nagad, and other payment gateways only receive the information necessary to complete a transaction.
  • Game providers: Providers of slots, fish games, and bingo games may receive minimal data necessary to operate those games.
  • Law enforcement agencies: Information may be disclosed pursuant to a court order or legal obligation.
  • Cybersecurity Partner: Limited data may be shared with specialist fraud prevention agencies.

Our commitment: Before sharing data with any third party, contractual confidentiality safeguards are put in place. Your information will never be passed to advertising companies.


04Cookies & tracking technologies

Eg22's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help enhance your experience.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
  • Preference Cookies: Used to remember your language, theme, and other preferences.
  • Analytics Cookies: Used to understand which parts of the site are most visited, without identifying you personally.
  • Security Cookies: Helps prevent fraud and unauthorized access.

You can manage non-essential cookies through your browser settings. Please note that some features may not function properly as a result.


05Data Protection Measures

Eg22 uses the latest technology to keep your data secure. Our security measures are maintained to the highest standards in the industry.

  • 256-bit SSL/TLS encryption — across all data transfers
  • Two-Factor Authentication (2FA) Support
  • Real-Time Fraud Detection System
  • Regular Third-Party Security Audits
  • Dedicated Firewall & DDoS Protection
  • Encrypted backup management
  • Strict data access controls for staff

In the event of a data breach, we will notify affected users within 72 hours and take immediate corrective action.


06Data Retention Period

Eg22 does not retain data longer than necessary. A defined retention period is set for each category of information.

  • Account information: Duration of active account + 5 years after closure (as required by law).
  • Transaction Information: Up to 7 years — in accordance with financial regulatory requirements.
  • KYC documents: Retained for 5 years after verification.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Support Conversations: Retained for 2 years to cover potential dispute resolution.

07Your data rights

You have clear rights over your personal information at eg22. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You can request a copy of the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Request deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

You may object to your data being used for specific purposes.

Right to Data Portability

You can download your data in an easily readable format.

Right to Withdraw Consent

You have the right to withdraw your consent at any time.


08Protection of Minors' Data

Eg22 strictly enforces a policy that no one under 18 may register. We do not knowingly collect or store any information from minors.

If we have evidence that a minor's data was collected inadvertently, we will immediately close the account and delete the data. Parents or guardians are encouraged to contact us right away.


09Policy Changes

Eg22 may update this privacy policy from time to time. When changes are made, the revised policy will be published on the website and the "Last Updated" date will change. For significant updates, registered members will be notified in advance by email or notification.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. We recommend checking this page periodically.


10Contact & Complaints

If you have any questions or concerns about this privacy policy or how your information is used, please contact us directly. Our data protection team will process your request within 72 hours.

Email: [email protected] — Send any privacy-related requests to this address. We aim to respond within 72 hours.

You can also reach us through our 24/7 live chat support for any privacy-related questions. For requests to correct or delete sensitive information, we recommend submitting them in writing via email.

Join Today

Enjoy Gaming in a Safe & Trusted Environment

Your data is completely safe at eg22. Millions of Bangladeshi players enjoy slots, fish games, bingo, and betting every day under our transparent privacy policy. Join them with total peace of mind.

100% Secure
SSL encryption
Your Data Is Never Sold
No advertisers
Data Rights
Delete Anytime
24/7 Support
Support in Bengali
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